Effect analysis of applying high-quality service model to surgical nursing

Table 1 Comparison of general information of patients, n (%)/mean ± SD

Parameter	Premium service model group (n = 60)	Traditional care service group (n = 60)	P value
Age (yr)	45.2 ± 12.3	47.8 ± 11.6	> 0.05
Gender (Male/ Female)	34/26	38/22
Hand fracture repair	23 (38)	20 (34)
Tenosynovitis surgery	26 (44)	24 (40)
Other types of surgery	11 (18)	16 (26)

Table 2 Comparison of postoperative recovery time and related indicators, mean ± SD

Group	Premium service model group (n = 60)	Traditional care service group (n = 60)		Overall situation	95%CI	P value
Postoperative recovery time (d)	14.5 ± 2.1	17.8 ± 2.3	14.2 ± 1.9		13.7-14.7	< 0.001
Pain score (0-10)	3.2 ± 1.4	4.7 ± 1.9	3.1 ± 1.2		2.8-3.5	< 0.001
Hand function score (0-100)	88.5 ± 6.2	78.4 ± 7.1	89.0 ± 5.7		87.8-89.2	< 0.001

Table 3 Comparison of patient satisfaction and related indicators, mean ± SD

Group	Premium service model group (n = 60)	Traditional care service group (n = 60)	Overall situation	95%CI	P value
Patient satisfaction score (0-100)	87.3 ± 5.6	74.6 ± 6.3	87.1 ± 5.4	86.7-87.9	< 0.001
Comprehension of medical information (0-10)	8.6 ± 1.2	6.9 ± 1.4	8.8 ± 1.0	8.6-8.9	< 0.001

Table 4 Comparison of postoperative complications and related indicators, n (%)

Group	Premium service model group (n = 60)	Traditional care service group (n = 60)	Overall situation	95%CI	P value
Postoperative complication rate	6 (10)	16 (26)	16	2.6-5.6	0.004
Infection incidence	3 (5)	7 (12)	7	1.2-1.3	0.018
Bleeding incidence	2 (3)	6 (10)	7	1.3-2.6	0.027

Table 5 Comparison of length of stay and related indicators, mean ± SD

Group	Premium service model group (n = 60)	Traditional care service group (n = 60)	Overall situation	95%CI	P value
Average length of stay (d)	5.2 ± 1.3	6.8 ± 1.5	5.1 ± 1.2	5.0-5.4	< 0.001
Hospitalization expenses (yuan)	2500 ± 500	2800 ± 600	2550 ± 550	2500-2600	0.012