Developing Kano’s model of customer satisfaction-driven intensive care unit end-of-life care strategies for gastrointestinal cancer patients

Figure 1 Patient psychological outcomes. A: Hospital Anxiety and Depression Scale (HADS)-Anxiety subscale scores pre-intervention and post-intervention; B: HADS-Depression subscale scores pre-intervention and post-intervention. ^aP < 0.05, ^bP < 0.01 vs baseline; ^cP < 0.05 vs control at the same time point. HADS: Hospital Anxiety and Depression Scale.

Figure 2 Revised Death Attitude Profile scale evaluation of patient life attitudes. A: Natural acceptance scores; B: Approaching acceptance scores; C: Escape acceptance scores; D: Fear of death assessment; E: Death avoidance evaluation. ^aP < 0.05, ^bP < 0.01.